Privacy Policy

This privacy policy explains how Clarity Pets collects, uses, and protects your personal data when you visit our website or contact us about our sustainable pet storage solutions.

1. Who We Are

Clarity Pets is a business based in Sainte-Foy-lès-Lyon, Auvergne-Rhône-Alpes, France. We design and provide durable, eco-friendly storage solutions for pet owners who want to organise their spaces sustainably. You can contact us at hello@storagevetpath.pro or +33 6 83 55 26 92.

2. What Data We Collect

We collect personal data only when you voluntarily provide it to us. This may include:

• Contact information: Your name, email address, phone number, and postal address when you fill out contact forms, request product information, or submit inquiries about our storage solutions.
• Communication data: Records of any messages you send us via email or contact forms, including the content and date of your inquiry.
• Technical data: Information about your visit to our website, including your IP address, browser type, pages viewed, and the date and time of your visit. This data is collected through standard web server logs and may include analytics tools to help us understand how visitors use our site.
• Cookies and similar technologies: We may use cookies to remember your preferences and improve your browsing experience. These are typically session cookies that expire when you close your browser, or persistent cookies that help us recognise you on return visits.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

• To respond to your inquiries and provide customer support regarding our pet storage products.
• To send you information about our products, services, and updates if you have opted in to receive communications.
• To improve our website, user experience, and product offerings based on how you interact with our site.
• To comply with legal obligations and protect our rights and the safety of our users.
• To analyse website traffic and usage patterns to help us optimise our content and services.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), which applies to our business in France, we process your personal data on the following legal bases:

• Consent: When you voluntarily submit a contact form or sign up for communications, you are consenting to the processing of your data for those specific purposes.
• Legitimate interests: We process technical data and analytics to improve our website and understand user behaviour, which is in our legitimate interest to provide a better service.
• Legal obligation: We may process data to comply with applicable laws and regulations.

5. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service providers: Third-party processors who assist us with website hosting, email delivery, analytics, and customer support. These processors are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.
• Legal authorities: If required by law, court order, or government request, we may disclose your data to comply with legal obligations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form submissions and inquiry data are retained for up to two years to maintain a record of customer communications and support history.
• Technical and analytics data are typically retained for up to 12 months.
• If you unsubscribe from marketing communications, we will remove your email from our mailing list but may retain a record of your request to honour your preferences.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete data.
• Right to erasure: You can request that we delete your personal data, subject to certain exceptions.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
• Right to data portability: You can request your data in a structured, commonly used format and have it transferred to another organisation.
• Right to object: You can object to our processing of your data for marketing or analytics purposes.
• Right to withdraw consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@storagevetpath.pro. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and track your activity on our site.

Types of cookies we may use:

• Essential cookies: These are necessary for the website to function properly and cannot be disabled.
• Analytics cookies: These help us understand how visitors use our website and which pages are most popular. This information helps us improve our site.
• Preference cookies: These remember your choices, such as language or display preferences.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, disabling cookies may affect your ability to use certain features of our website.

9. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal data.

11. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will delete it immediately. If you believe we have collected data from a child, please contact us at hello@storagevetpath.pro.

12. International Data Transfers

Clarity Pets is based in France and operates within the European Union. Your personal data is processed and stored in accordance with GDPR and EU data protection laws. If we transfer your data outside the EU, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

13. Contact Us

14. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

Last Updated: January 2026